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FAQ 2 (frequently asked questions)
WHAT'S TURNKEY?        ONLINE PAYMENTS       WHATS IT COST?
GETTING STARTED
 
TURNKEY -
The intent of a 'turnkey' system is to provide a full data management system (internet accessible only... no local hardware provided) with a minimum of training and design steps.   The presumption is that all details will be handled outside your region (online setup, pre-race registration, record monioring, data distribution at rack, hardware, etc.)   This is not considered to be ideal but may be appealing for regions that have not seen an automated data system in operation.   It is offered with the hope that any such employment will be temporary and serve to train your own people to adopt this system.

Brief pre-race training for specialty chiefs and stewards will be available prior to opening registration.   During the event weekend, data distribution, problems, requests, etc will be handled by at least one specialist provided by us.   The cost will be $900 per full day (Friday evening registration is not counted) plus expenses for the data system specialist.
 
ONLINE PAYMENTS
There are a number of issues that have historically impeded this function.   The first is fixed costs.   Up front bank fees and card processing fees vary enormously.
The second is security.   Any system that handles sensitive data must be secure and credible.
The third is intrusiveness.   Although there are simple and easily integrated card processing companies on the web,some require an intrusive amount of personal information up to and including access to personal bank accounts¹.
We currently support VeriSign as the online card processing intermediary.   They were used successfully in this system for the 2003 and 2004 National Runoffs.

In the future, other options may be made available

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¹Paypal requires full name, address, phone, and card number to start, access to bank account when lifetime aggregate of purchases exceeds $2,000.
 
WHAT'S THE COST?
Once a region has an area setup and configured, there are no anticipated ongoing charges for the use of the system. An initial contribution per region is requested to support this ongoing effort. $950 is suggested which is consistent with the support already provided by SEDIV regions.

 
GETTING STARTED
Make sure you have the agreement and committment of your Region (e.g. RE, board, Chiefs, etc).   The RE or the designee can send Jim an email with "turnkey" in the subject line and any unique requests or questions in the body.   Include a mailing address for a demo CD.   You can also call Jim for more information or to express interest (404 808-3456).
 
 
Enjoy !   Comments and suggestions are shamelessly solicited:
Jim Pennington <SEDiv@FinGroup.com>

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