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FAQ (frequently asked questions)
OVERVIEW        HOW IT WORKS        REQUIREMENTS       COSTS
'DATA COORDINATOR'
GETTING STARTED
 
OVERVIEW -
This is a complete SCCA event (race, school) data management system.   It is not an "online registration" patch for the old manual data management system.   There are a number of implications to that fact driven by an underlying philosophy.   The primary objectives of that philosophy are:
        accuracy
        reliability
        simplicity
        efficiency

It is simply not possible to achieve pefect alignment with these goals... it is possible to continually move in their direction.  That means that "we used to do it this way" is not a sufficient argument for retention.  Every detail that we incorporate into a new system must be weighed against the underlying philosophy.   Some temporary discomforts will be suffered in the process and for those I am sincerely sympathetic.   On the positive side, we have already seen an increase in interest from former registrars who had been disillusioned in the past.   It is necessary and desirable to appeal to a broader number of volunteers in all specialties... this is a step in that direction.   A brief overview of the pertinent points of this system driven by this philosophy follows:

Accuracy:   The originator of the data is the responsible party for that data.   Drivers or their designee (entrant, computer helper, etc... hence "registrant") are responsible for their personal and car data.   Similarly, they authorize their guests, crew, co-drivers, etc.   National datasets are searched to "pre fill" forms but the accuracy of the submitted information is the duty of the registrant.   Specialty chiefs can identify and correct inconsistencies before the event weekend.

Reliability:   Each transaction is duplicated via email, automated backups step through multiple levels, and manual backups are frequent.   All records are printable and it is suggested that each event weekend be preceeded by a full "paper record dump" so that at any point, the system can be converted to a fully manual system.

Simplicity:   No proprietary software or encoded datafiles are employed on the user machines.   . Industry standard code is used so that all compliant browsers will be supported.   Files are in ASCII text for dwnloading and importing to word processors, spreadsheets, etc.   Local support is available on race weekends (i.e. a local data coordinator).

Efficiency:   Specialty records, files, and reports are accessible online and are created in real time.  Predictable tasks are handled outside "track time".   Anticipated complications are exported from station operators and handled at dedicated stations (e.g. the specialty chief).   Anticipated tasks are prioritized and that priority is respected (this is the direct result of comments by volunteers that it is difficult to be "sure" of their duties when they are too often corrected).   Multiple technologies are supported .   Predictable event variables are supported (e.g. dual events, payment methods, etc).
 
HOW IT WORKS -
This fully networkable system has been designed for maintenance and modification by SCCA volunteers as the needs of the Club demand.   It is written in an open source format language for Unix & Linux servers and requires no user software other than standard web browsers (it can be operated from Macs, PCs, Linux boxes, etc).

Once your region has a server area defined, password protected admin areas are accessible via the internet to setup individual events.   Authorized personnel can view and edit the ongoing process with reports and files available by specialty.   (Each specialty chief has their own modifiable options for editing their registration data.)

At track, registration can be handled by networked laptops but that requires either internet access or a LAN server.   The recommended technique (until we have LANs available) is to have internet connected laptops in Registration, T&S, Tech, Medical, Stewards, etc for monitoring and file access.   Since many tracks do not have phone lines in all specialties, diskettes can be used to periodically exchange updates between areas ("manual networking", so to speak).   An internet connected Registration laptop is less of a problem and is used for late entries, updating collections, and printing reports as needed.   The window registrars "logs" can then be "batched" into the system after closing.   This combination of "manual" and "networked" techniques has been successfully employed in several Regions and will be the only "supported" method in 2005.   Specialty areas that do not have internet access can be used with batch files (diskettes) and periodic reports as practical.

During the weekend, changes can be made to certain data by specialty Chiefs as appropriate.   Late entries must be handled in registration.   Any change of driver or car is treated as a late entry although late fees may be waived

Final reporting is available when the results (from T&S and Tech impound) are uploaded to the main server.   Reports and files can be distributed for viewing or use by officials.
 
WHAT IS NEEDED TO PARTICIPATE?
You need a region board designated & qualified individual to be responsible for data management in your Region. This person should be conversant in IS and trained in this particular system in detail. They will be responsible for advising the race board on data related questions about feasibily, design, training, access, security, distribution (publication), and IS management in general. This is a new technology for SCCA regions and it will require some work for it to be used efficiently.

This is a fully networkable system that does best with the participation of all your Chiefs and administrators: T&S, Tech, Registration, Stewards, etc... they should all be involved in and advised about your Region's use of the technology. The idea here is to reduce the redundant tasks and make information more accurate. If everyone is "on board" in pursuing these goals, the system can work well.

Ultimately, a committment to reduce paper and increase hardware and training is needed to make a fully networked system a reality. This system uses simple data formats, is completely accessible with standard web browsers, and is intended to be openly compatible with any other system using non-proprietary data formats (e.g. T&S, webmasters, etc). The only dedicated hardware that will be needed for most LANs will be a local server.
 
WHAT'S IT GOING TO COST?

There are costs associated with the servers and system. The SEDIV and FinGroup.com bore all of the expenses over the past four years. New regions are now requested to contribute to the system as their server areas are setup and configured. The suggested amount (consistent with SEDIV support) is $950. There is no ongoing "subscription" or annual costs. Support by phone is available at no cost to all participating regions. A few specialists in this system are available on a scheduled basis and vary in their charges by task (e.g. pre-event training, at track assistance, specialty assistance, etc). All request expenses including mileage, room, and meals.
Development phase Regions (those that actively participated in the development) already have their server space and configuration in place. They can participate without further setup but will benefit from training.

A LAN system will require a dedicated server and appropriate cabling or wireless technology at the track. (A linked Linux server will cost @ $1,500). Of course the full system can be run via web access. Webspace on Unix servers varies. FinGroup.com offers web hosting and has an SCCA designed package for $25/month plus competitive transaction fees: (200 meg space, 8 gig/month bandwidth, credit card processing, unlimited pop3 mailboxes, etc).
 
WHAT'S A 'DATA COORDINATOR'?
"Experience is the name everyone gives to their mistakes" - Oscar Wilde

Experience is a great teacher and during the development of this project it has amply illustrated the fact that this is a new technology. There are new functions¹ to be performed and decisions² that now reach across specialties. The unavoidable conclusion is that someone within each racing region needs to be responsible and accessible for these tasks. This new specialty has been labeled "data coordinator".

The individuals who assume this responsibility should be well versed in race administration and available to dedicate their full attention to this function. A good "comfort level" with computer networking, MIS, data management, information processing, and similar concepts is necessary. (They don't need to be data processing professionals any more than "tech inspectors" need to be engineers.) Training includes :

     - management information systems
     - SCCA information management
     - network setup and troubleshooting
     - data security
     - fundamental Perl concepts
     - training local specialties in EIS use
     - identifying and solving problems

Like all SCCA specialties, it's time consuming, a bit scary at times, and loads of fun ! If you are interested, let me (Jim P) and your local race board know.
                               - - - - - - - - - - - - - - - - - - - - - - - -
            ¹ data distribution, server configuration, network integration, problem solving
            ² feasibilities, data formats, data distribution, data security, coordination
 
HOW DO WE START?
A number of new definitions must be established before your Regions online area can be created. Among them are:

          - track 'data management' profiles
          - unique region event formats
          - transponder, other rental IDs
          - payment methods
          - announcement methods and links
          - autoscript email addresses
          - data access responsibilities
          - new check in procedures
          - paper (manual) constraints
          - training & familiarization plans

Additionally, 'old' definitions should be revisited for consistency and feasibility. A few examples are:

          pricing, discounts, etc
          time frame for race planning
          divisions of responsibilities
          duplicated responsibilities

Finally, training is beneficial and helps to familarize folks with the system. "Preplanning" of this sort makes integration a much more efficient process. It also goes a long way toward ensuring that everyone has "full information" and is involved in developing the most useful system for your Region. This is a "one time" planning task that defines the way your individual Specialists will be able to implement the data system to their best advantage. It really shouldn't be "short cut".
 
MORE FAQ (turnkey, contact, etc)
 
Enjoy !   Interest, comments, and suggestions are shamelessly solicited:
Jim Pennington <SEDiv@FinGroup.com>

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